Paradisus Playa Del Carmen La Esmeralda: What People Say About It

A month ago I performed Text Mining on Paradisus Playa Del Carmen La Esmeralda reviews using one of the software products available to me. I used Trip Advisor reviews from last couple of months. Below are some facts and what people really talk about this resort.

One of my client has just returned from this resort and for the most part she gave the same feedback.

She loved the resort. She stayed in Family Concierge building.
Service, entertainment, food was excellent . Beach was much better than what was expected. Family Concierge and kids club entertained kids. Family concierge made all necessary reservations at the restaurants. Every evening they prepared a bath for the kids and brought them various sweets. They satisfied any desire. The only drawback was a relatively long walk to the beach. 
 

Service
Excellent service
Service is attentive , but not annoying 
Family Concierge service is great

Kids activities
At the kids club there is emphasis on arts and crafts and little kids stuff
Pirate ship
A lot of kids friendly activities

Rooms
Modern rooms 
Be aware that even if you stay at Ocean View rooms you barely can see ocean
You can hear music until 10 pm

Restaurants
Most people like food at the resort and rate it above average
Some people complain that food ordered through room service
If you stay in Family Concierge suites you have additional options for food. For example, hydrogrill 

Beach 
No bathrooms close to the beach
You can walk to town  from the beach and it is a very pleasant walk
Beach is narrow and a littler bit rocky
The beach can be  5-10 minutes walk from hotel
Miles of white sandy beach to walk
There is a reserved area on the beach for Family Concierge customers 
Only one entrance to the beach
Mangroves between resort and the ocean 

Pools
Heated pools only for those who stay in Family Concierge suits

Entertainment
Great entertainment for families and couples
People praise Michael Jackson show